Situations when Connection with License Server is Lost

When using floating and networked licenses, Client machines must maintain a network connection with the License Server. Once a Client machine has collected a license from the License Server, the Server will send out a "heartbeat" every two minutes, to check the connection with the Client and whether the license is still in use.

If a situation arises, whereby the connection is lost, (whether there is a network problem or the license has been >killed by the server) then the following may be expected:

• On the License Server , every two minutes the "heartbeat" will be sent out to the Client. If after eight minutes the connection has not been re-established, then the License Server will automatically take back the license.

• On the Client machine , if after two minutes a "heartbeat" has not been received from the License Server, a message will be displayed advising the connection has been lost and recommend you save any work. At this time you will continue to have the full functionality of the license. If after eight minutes the connection has not been re-established, JetStream will be unlicensed and therefore automatically close.