Customer Support

Support for your JetStream software is provided by our authorized support providers, always backed up by our own dedicated resources to work to resolve your problems. Your entitlement to JetStream software upgrades and support is through subscription to the NavisWorks Bond.

A selection of general and pre-sales support resources are available from the tabbed menu above. However, for our full extensive range of online support services you can now use our customer portal system:

The customer portal offers you free access to:

  • Support Ticket System
  • Knowledge Base
  • License Status Check
  • API Resources

If you have purchased Maintenance and Support for your NavisWorks Product it will be provided pursuant to the following terms and conditions: